Shipping Policy


We are comitted to providing fastest possible method of shipping to customer throughout Australia. Please note orders for overseas shipping will NOT be accepted due to difficulty and cost in managing warranty and repair. All orders are shipped via TNT Express when Drone Packages are ordered and Parts Ship via Toll Overnight Express. Although these are the normal shipping arrangement, it may change as needed. If we need to change shipping due to delivery due to extreme remoteness of location we may ship it via either Express or Standard Post according to the cost to us, regardless of which shipping method you selected.

Note: All the orders placed with Jostech Australia ships from warehouse in Victoria. We do not operate from storefront, therefore we do not provide physical address. We normally do not provide Pickup option as we provide free shipping Australia-wide. Most importantantly, nothing ordered from us ships from overseas - all orders are processed and shipped from within Australia. All warranty, repairs and technical support are managed in Australia. 


Delivery to Metro & Regional Areas within Australia

  • Delivery may take from 1-5 working days from the date of shipping and may take longer for Remote areas. 
  • Delivery to Melbourne and Nearby Regions takes from 1-2 business days from the date of shipping, remote Victoria may take a day or two longer depending on the area of delivery.
  • Delivery to NSW takes from 1-3 business days from the date of shipping if the delivery address is in Metro area and it may take a bit longer if the delivery address is in remote NSW.
  • Delivery to other states can take 2-5 days. It usually gets delivered quickly to Metro areas and can take longer for regional areas.
  • Orders are normally processed and shipped on the same day or within one business day. Ocassional delay may occur. Dealy of upto two weeks may occur under exceptional circumstances, but is extremely rare.
  • Customers must inform us ASAP if any item delivered has come damaged.
  • If customer has provided authority to leave the package at door, we will not be responsible if the item gets stolen or lost. We don't advise this.
  • Most Drone packages Ship Free of Charge, but shipping may be charged on some packages at our descretion - if there is any shipping charge, it will be clearly shown after adding the item to cart. 

****Delivery time indicated above are approximate time-frame and may be shorter or longer than stated and should be considered as a guide, and depends on courier service policies and terms)


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Customer Reviews

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Splash Drone Auto || Very happy with the service had the drone within a week from ordering arrived with damaged landing gear with no questions asked was replaced had a new one in a couple of days asked a few questions and had a reply immediately highly recommend this company Madfish
Rating
100%
Placed on 1 November 2017
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The drone came quickly, was in good condition and worked well. I am now finding out about the spare parts supply! jeff peereboom, brisbane
Rating
80%
Placed on 6 September 2017
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Ordered my Phantom 4 Pro on Sunday 6/8 and my drone and accessories were delivered by Tuesday 3pm. Very happy with the drone and prompt delivery. Thank you, I thourpughly recommend Jostech Steve Chazikantis, Melbourne
Rating
100%
Placed on 13 August 2017
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I wanna say good service and express shipping. Jery, Sydney
Rating
100%
Placed on 7 August 2017
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Great service thanks. The props arrived the next day. I will turn to your company should the need arise in the future. John Isles, Hobart
Rating
100%
Placed on 7 August 2017
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good quick service, thank yopu mick, ballarat
Rating
100%
Placed on 2 August 2017

Jostechaustralia.com.au
Rated 4.76/5 based on 70 reviews