Shipping Policy


We are comitted to providing fastest possible method of shipping to customer throughout Australia. Please note orders for overseas shipping will NOT be accepted due to difficulty and cost in managing warranty and repair. All orders are shipped via TNT Express when Drone Packages are ordered and Parts Ship via Toll Overnight Express. Although these are the normal shipping arrangement, it may change as needed. If we need to change shipping due to delivery due to extreme remoteness of location we may ship it via either Express or Standard Post according to the cost to us, regardless of which shipping method you selected.

Note: All the orders placed with Jostech Australia ships from warehouse in Victoria. We do not operate from storefront, therefore we do not provide physical address. We normally do not provide Pickup option as we provide free shipping Australia-wide. Most importantantly, nothing ordered from us ships from overseas - all orders are processed and shipped from within Australia. All warranty, repairs and technical support are managed in Australia. 


Delivery to Metro & Regional Areas within Australia

  • Delivery may take from 1-5 working days from the date of shipping and may take longer for Remote areas. 
  • Delivery to Melbourne and Nearby Regions takes from 1-2 business days from the date of shipping, remote Victoria may take a day or two longer depending on the area of delivery.
  • Delivery to NSW takes from 1-3 business days from the date of shipping if the delivery address is in Metro area and it may take a bit longer if the delivery address is in remote NSW.
  • Delivery to other states can take 2-5 days. It usually gets delivered quickly to Metro areas and can take longer for regional areas.
  • Orders are normally processed and shipped on the same day or within one business day. Ocassional delay may occur. Dealy of upto two weeks may occur under exceptional circumstances, but is extremely rare.
  • Customers must inform us ASAP if any item delivered has come damaged.
  • If customer has provided authority to leave the package at door, we will not be responsible if the item gets stolen or lost. We don't advise this.
  • Most Drone packages Ship Free of Charge, but shipping may be charged on some packages at our descretion - if there is any shipping charge, it will be clearly shown after adding the item to cart. 

****Delivery time indicated above are approximate time-frame and may be shorter or longer than stated and should be considered as a guide, and depends on courier service policies and terms)


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Customer Reviews

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Always great,fast service Thanks again David
Rating
100%
Placed on 30 March 2018
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I made a few changes to my order at the last minute & was overwhelmed with the great customer service & that Jostech made what i wanted happen, you don't get good customer service like that much these day's anymore. Such great service, thank you! Easy & Informative website, great prices and very helpful, answers to questions were very prompt. I haven't even received my purchase at yet & i'm sure i'll be putting another great review up!!! Once again Thank you So Much Kristyn, Rhino Roofing
Rating
100%
Placed on 26 March 2018
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Would be a five star but I've got to arrange my own transport to New Zealand. Please start shipping internationally. Regards Kevin Kevin Higgie
Rating
80%
Placed on 14 March 2018
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I was able to log on to the site and immediately find what I wanted. Ordering and payment easy as! My order arrived two days later..all correct! Great service at a great price! Philip McGinnes
Rating
100%
Placed on 1 March 2018
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JosTech really went out of their way to get my drone (Splash 3) and spare parts to me. I am travelling around Australia on a yacht and they were happy to re route the package to meet me when my schedule changed. Very helpful and prompt response to any enquiries. I had also ordered the wrong spare battery for the splash 3 control unit, which they spotted on the order form and queried in time to change the order. Two thumbs up. Duncan, Carmalita Yachts
Rating
100%
Placed on 20 February 2018
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I was pleasantry surprised at how good the service and buying process was .very simple. Easy to do business with. 10 out 10. Paul devine , Down to earth video and fortography
Rating
100%
Placed on 13 February 2018

Jostechaustralia.com.au
Rated 4.76/5 based on 70 reviews