Terms & Condition - JOSTech Australia (referred to as JOSTech or We) By using this website or by purchasing from this website- all users/customers agree to the below Terms and Conditions. You may not use or purchase from this website if you do not agree with the Terms and Conditions below. Payment & Refund JOSTech accepts variety of payment methods, including Bank Transfer, Credit Cards and PayPal. Items will be processed only after cleared payments are received. No credit is provided under any circumstances. Refund will be processed into the account used for making payment. Refunds are subject to warranty and returns terms and condition. Pricing Prices are subject to change without notice. There may be occasions where there is error in pricing. If the pricing is set to lower than intended price to error, customer may be asked to pay the difference before item is shipped (does not apply after shipment). Customers may receive refund if prices were set higher than intended due to error. There is no time limit for refunds- we will refund any extra money paid by customer as soon as it becomes obvious. It is JOSTech who will determine the above cases and act accordingly. Warranty & Returns All buyers are protected by Australian Consumer Law. Customers have the rights to purchase goods that are free from defects, fit for its purpose and meets products description. Australian Consumer law requires registered businesses to abide by these Warranty Laws. JOStech, at its discretion may elect to repair, replace or provide refund for any item that meets the terms and conditions set out below. JOSTech Australia will honour warranty claims if: Item is returned within warranty period and meets manufacturer's warranty policy The item is faulty and does not operate (Dead on Arrival) or The item stops working and has not sustained any damage and claim is made within warranty period or If item does not match the description provided. JOSTech will NOT accept return or warranty claim of any item bought from JOSTech if: Item has been in a crash or sustained any damage unless customer meets manufacturer terms and condition for warranty repair. Its user's responsibility to re-charge battery and land drone before it runs out. Any damage (including crash related) has been caused by negligence, wrong settings, dead battery, weather condition, user's skills during take off, flying and landing. Item's original condition has been altered or attempt has been made to do so. Claim is made after warranty period has expired/ Buyer simply changes mind. Item is not returned with complete original packaging Limited Liability JOSTech Australia will not be liable for any damages or injuries caused due to the use of any of the products purchased from this website. This includes direct or indirect damages or injuries to the buyer or any third party. It is the buyer's responsibility to operate or use the items purchased from this online store with due care in regards to injury and damages to themselves and any other parties. JOStech accepts no liability whatsoever. These are subject to relevant laws. Use of Website By using this website, you agree to our terms and condition. If you do not, you may not use this site. JOSTech does not guarantee that the contents within this website are free from errors and omissions. It is responsibility of users to have anti-virus for protection against viruses or malware- JOSTech does not accept responsibility for any damages direct, indirect, implied, consequential or damage of any other nature to user/s or any third party. Copyright No material in this website may be copied, altered or published. We may have third party content from wholesaler or manufacturer or other suppliers. Copyright terms and conditions still apply. We take no responsibility if you infringe third party copy rights but may be held liable for it. For further information email [email protected]

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Customer Reviews

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Always great,fast service Thanks again David
Rating
100%
Placed on 30 March 2018
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I made a few changes to my order at the last minute & was overwhelmed with the great customer service & that Jostech made what i wanted happen, you don't get good customer service like that much these day's anymore. Such great service, thank you! Easy & Informative website, great prices and very helpful, answers to questions were very prompt. I haven't even received my purchase at yet & i'm sure i'll be putting another great review up!!! Once again Thank you So Much Kristyn, Rhino Roofing
Rating
100%
Placed on 26 March 2018
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Would be a five star but I've got to arrange my own transport to New Zealand. Please start shipping internationally. Regards Kevin Kevin Higgie
Rating
80%
Placed on 14 March 2018
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I was able to log on to the site and immediately find what I wanted. Ordering and payment easy as! My order arrived two days later..all correct! Great service at a great price! Philip McGinnes
Rating
100%
Placed on 1 March 2018
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JosTech really went out of their way to get my drone (Splash 3) and spare parts to me. I am travelling around Australia on a yacht and they were happy to re route the package to meet me when my schedule changed. Very helpful and prompt response to any enquiries. I had also ordered the wrong spare battery for the splash 3 control unit, which they spotted on the order form and queried in time to change the order. Two thumbs up. Duncan, Carmalita Yachts
Rating
100%
Placed on 20 February 2018
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I was pleasantry surprised at how good the service and buying process was .very simple. Easy to do business with. 10 out 10. Paul devine , Down to earth video and fortography
Rating
100%
Placed on 13 February 2018

Jostechaustralia.com.au
Rated 4.76/5 based on 70 reviews